The Sanlam Umbrella Fund has launched a ground-breaking retirement planning service.
In a renewed drive to improve retirement outcomes for members, the Sanlam Umbrella Fund (SUF) has launched an innovative online and telephonic retirement planning service for fund members. The ‘Retire-mate’ service, a first in the retirement fund industry, features an online self-help capability packed with information for every step of the retirement savings journey, backed by telephonic support from a retirement benefit counsellor.
The online service offers a structured methodology jam-packed with comprehensive and relevant information, including handy calculators, in a sequence of steps that assists members to make informed decisions. Members can learn about setting goals, the impact of costs, the benefits of starting early, delaying retirement, and how to catch up if they start late. There’s also detailed information on managing a budget, determining an investment strategy, preserving savings when leaving a job, and steps to take when approaching retirement, including information on different types of annuities and the most suitable option for each member.
In addition to the Retire-mate service, the SUF is also in the process of rolling out several other creative new stakeholder touchpoints, including a mobile app offering a full range of retirement services for members, and innovative digital enhancements for trustees. The mobile app will give members access to all their retirement information in the palm of their hand, including benefit statements, educational content and planning tools.
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For any enquiries email Shakeel Singh, Chief Marketing Officer at Sanlam Umbrella Solutions or call 011 778 6660.