How to submit ID documents without a hitch

Service providers, like Sanlam, often request ID documents, whether for the purposes of identification, or fraud prevention, or both. To avoid unnecessary delays, here are some tips for submitting ID documents.

In most cases, transactions cannot be completed without having received a good-quality (clear and identifiable) copy of an ID document. To save you time, we thought we’d share a few pointers about how to submit ID documents to the SPF Client Care Centre (CCC) so they’re clearer and you’re able to conclude your transaction without unnecessary delays.